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Delivery Policy

Last updated: 22 October 2026

This Delivery Policy explains how the Vita Wellness cloud service (the “Service”) is delivered after purchase on vitawellness.space.

1. What we deliver

Vita Wellness sells digital subscriptions only. The Service is delivered electronically as online access to your account, the program library and, where applicable, the desktop software.

We do not sell or ship physical goods, and no physical delivery or shipping fees apply. Wellness devices used with the Service are purchased separately from their manufacturers or distributors and are not delivered by Vita Wellness.

2. When you get access

  • Access to your plan (Lite or Pro) is activated automatically, usually within a few minutes after your payment is confirmed.
  • You will receive a confirmation email with your receipt and subscription details at the email address used for the purchase.
  • You can sign in to your account at vitawellness.space from any supported computer.

In rare cases, payment confirmation may take longer because of additional checks by the payment provider or your bank.

3. How the Service is delivered

  • Web application: available in your browser after you sign in.
  • Desktop software: if required to connect your device, a download link is available in your account. You can install it on Windows or macOS computers.
  • Program library and updates: delivered online and synced automatically while you are connected to the internet.

To use the Service, you need a computer running Windows or macOS, an internet connection and a cable to connect your device.

4. Renewals and upgrades

Renewals are applied automatically at the start of each new billing period, with no interruption to your access. Upgrades from Lite to Pro take effect immediately after payment.

5. If you did not receive access

If you have not received a confirmation email or your plan is not active within 24 hours of payment:

  1. Check your spam or promotions folder for the confirmation email.
  2. Make sure you are signed in with the same email address you used for the purchase.
  3. Contact us at support@vitawellness.space with the payment date and, if available, the order or transaction number.

We will reply within 2 business days and resolve the issue or, if we cannot provide access, issue a refund in accordance with our Refund & Cancellation Policy.

6. Contact

Vita Wellness
Email: support@vitawellness.space
Website: vitawellness.space